Internet Purchases: You have 7 days to return your purchase for any reason. All sales are final after 7 days. You MUST contact us immediately once you receive your package to notify us of any problem regarding the condition of the piece, such as damage or extreme wear. If you have not contacted us within this short time period we will assume that any damage upon return was caused by you. We take the utmost care to package our shipments and make sure that our jewelry is in the best condition possible. Exchange for store credit only within 30 days. Shipping and sizing are non refundable.
In Store Purchases: No Refunds. Exchange for store credit only within 25 days. There is no refund for jewelry which has been worn, altered or damaged.
Layaways: All sales final. Final payment is due no later than 95 days from the date of the initial down payment.
Instructions for Return:
You have 7 days from the time your package arrives to return your item. All returned jewelry items must be in the same condition as was sent to you. No jewelry will be accepted for return if it is damaged, altered or worn. Please contact us at 310-275-3104 to arrange for your return. You must ship the package back to us registered insured through USPS, fully insured for the retail value, and pack the items safely and securely. Once the item is received by us, we will check the condition of the item and issue a refund, less any shipping or sizing charges, within 3 days of receipt. If you have any questions regarding these procedures please contact us at the numbers provided.